Effective Date: May 22, 2025

Jordan Bentle Design
1508 Silas Street, Sweetwater, TX 79556
Email: jordanbentle.design@gmail.com
Website: https://www.jordanbentle.design

Introduction

Jordan Bentle Design (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and in compliance with all applicable laws, including the Payment Card Industry Data Security Standard (PCI DSS). This Privacy Policy explains how we collect, use, disclose, and protect your information when you access our website or use our services.

By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal and transactional information:

• Name, email address, phone number, and physical address

• Payment information (processed via PCI-compliant third-party processors)

• Order history and customer communication

• Uploaded files, creative briefs, and design requirements

• Device/browser/IP information for analytics and security purposes

• Cookies and tracking data including usage data through services like Google Analytics

We do not store or retain credit card numbers or full payment details on our servers. All payment processing is securely handled through PCI-compliant third-party providers.

2. How We Use Your Information

We use your information to:

• Provide creative services (web design, graphic design, media conversion, etc.)

• Fulfill orders and manage customer accounts

• Respond to inquiries or support requests

• Send administrative messages and updates

• Improve our website, services, and customer experience

• Analyze traffic and usage through tools like Google Analytics

• Comply with legal and regulatory obligations

We do not sell, rent, or lease your personal information to third parties.

3. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Design files and submitted content may be retained for up to 12 months from the project completion date, unless otherwise requested. Analytics data may be retained for as long as necessary for business analysis.

4. Data Security

We implement appropriate technical and organizational security measures to safeguard your data. These include:

• Secure communication protocols (HTTPS)

• Limited internal access to sensitive information

• Use of PCI-compliant third-party payment processors

• Regular updates and patches to site infrastructure

However, no system is 100% secure. You use the Service at your own risk.

5. Sharing of Information

We may share personal data with:

• Payment processing partners (e.g., Stripe, Square, etc.)

• Service providers (such as website hosting, email delivery, analytics tools like Google Analytics)

• Legal authorities when required to comply with legal obligations

All third-party services used are contractually obligated to protect your data.

6. Social Logins

If you choose to register or log in using a third-party account (e.g., Google or Facebook), we may access certain information such as your name and email address in accordance with that service’s privacy policy. We only use this data for authentication purposes and do not store login credentials.

7. Your Privacy Rights and Controls

Depending on your location, you may have rights under applicable privacy laws including:

• The right to access, update or delete your personal information

• The right to object to or restrict certain types of processing

• The right to data portability

• The right to withdraw consent

• The right to appeal a denied request

• California residents have the right under the “Shine the Light” law (Civil Code § 1798.83) to request information about categories of personal information shared with third parties for direct marketing purposes

To exercise your rights, please contact us via email. We may need to verify your identity before fulfilling your request. If your request is denied, you may submit an appeal within 30 days of the decision.

8. Do-Not-Track Signals

We currently do not respond to Do-Not-Track (DNT) browser settings or signals. You can manage tracking preferences through your browser settings and third-party opt-out tools.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Accessibility Statement

Jordan Bentle Design is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Jordan Bentle Design is making constant efforts to improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use for those of us with disabilities.

We aim to make all pages and content on https://www.jordanbentle.design accessible, but some content may not yet fully meet the highest accessibility standards. This could be due to challenges in identifying the most suitable technological solution.

We may revise this Statement periodically to reflect improvements or changes to our accessibility practices.

Feedback

We welcome your feedback on the accessibility of Jordan Bentle Design website. Please let us know if you encounter accessibility barriers on our website:

• E-mail: jordanbentle.design@gmail.com

We try to respond to feedback within 3–5 business days.

This statement was created on 5/19/2025.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. We encourage you to review the policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, you may contact:

Jordan Bentle Design
1508 Silas Street
Sweetwater, TX 79556
Email: jordanbentle.design@gmail.com

To review, update, or delete your personal data, please email us with your request. We will respond within a reasonable timeframe and in accordance with applicable laws.